About Course
Administrative assistants are essential to most office environments. Working quietly behind the scenes, they ensure the business operates smoothly and efficiently. This course is designed to equip new administrative assistants with the tools they need to become indispensable to the office.
In the Administrative Support course, you will learn core skills to efficiently utilize resources, manage time wisely, communicate effectively, and collaborate skillfully with others.
While the practices introduced in this course may take time to integrate into your daily routine, committing to consistently applying these concepts each day is crucial for adopting new behaviors quickly and effectively.
Course Content
Module One: Getting Started
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Draft Lesson
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Draft Lesson
Module Two: Working with Your Manager
Module Three: Administrative Soft Skills
Module Four: Effective Time Management
Module Five: Meeting Management
Module Six: Tools of the Trade (I)
Module Seven: Tools of the Trade (II)
Module Eight: Being an Effective Gatekeeper
Module Nine: Organizational Skills
Module Ten: Confidentiality Guidelines
Module Eleven: Special Tasks
Module Twelve: Wrapping Up
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