About Course
In this course, you’ll acquire essential skills and insights for handling feedback and criticism effectively. Addressing an employee’s actions that require improvement demands a thoughtful and strategic approach.
Mastering the art of Constructive Criticism can greatly benefit your organization. When done right, it helps address and correct problematic behaviors while fostering the growth of well-rounded, productive employees. Constructive feedback demonstrates to employees that management is invested in their professional development and genuinely cares about their success.
Course Content
Module One: Getting Started
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Draft Lesson
Module Two: When Should Feedback Occur?
Module Three: Preparing and Planning
Module Four: Choosing a Time and Place
Module Five: During the Session (I)
Module Six: During the Session (II)
Module Seven: Setting Goals
Module Eight: Diffusing Anger or Negative Emotions
Module Nine: What Not to Do
Module Ten: After the Session (I)
Module Eleven: After the Session (II)
Module Twelve: Wrapping Up
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