About Course
As society advances in knowledge and technology, it sometimes loses sight of essential social values that can affect business outcomes.
Our Civility in the Workplace course addresses the increasing issue of workplace incivility by exploring the significance of maintaining respectful behavior. You will learn about the causes and effects of incivility, acquire practical skills for fostering a civil environment, and discover strategies to embed civility into your organization’s culture. Embracing civility can significantly enhance every facet of your professional environment, leading to numerous long-term benefits.
Course Content
Module One: Getting Started
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Draft Lesson
Module Two: Introduction
Module Three: Effective Work Etiquette
Module Four: Costs and Rewards
Module Five: Conflict Resolution
Module Six: Getting to the Cause
Module Seven: Communication
Module Eight: Negotiation
Module Nine: Identifying Your Need
Module Ten: Writing a Civility Policy
Module Eleven: Implementing the Policy
Module Twelve: Wrapping Up
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