Administrative Support

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About Course

Administrative assistants are essential to most office environments. Working quietly behind the scenes, they ensure the business operates smoothly and efficiently. This course is designed to equip new administrative assistants with the tools they need to become indispensable to the office.

 

In the Administrative Support course, you will learn core skills to efficiently utilize resources, manage time wisely, communicate effectively, and collaborate skillfully with others.

 

While the practices introduced in this course may take time to integrate into your daily routine, committing to consistently applying these concepts each day is crucial for adopting new behaviors quickly and effectively.

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Course Content

Module One: Getting Started

  • Draft Lesson
  • Draft Lesson

Module Two: Getting Organized, Part One

Module Three: Getting Organized, Part Two

Module Four: Managing Time

Module Five: Getting It All Done On Time

Module Six: Special Tasks

Module Seven: Verbal Communication Skills

Module Eight: Non-Verbal Communication Skills

Module Nine: Empowering Yourself

Module Ten: The Team of Two

Module Eleven: Taking Care of Yourself

Module Twelve: Wrapping Up

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